Reduced Operations
While there are no confirmed cases of COVID-19 in the Predator Ridge community, the health and safety of our residents and our valued employees is of utmost importance to our organization and destination. It is with this in mind, Predator Ridge has decided to make some significant changes to our operations as part of our continuing efforts to reduce the spread of COVID-19.
Our lodging and vacation rental accommodations are now closed until such a time that it is deemed safe and the risk levels of the COVID-19 are lessened. The closure will be effective Friday, March 20 at 12pm and is expected to be in effect for six weeks, after which time the Company will evaluate the situation.
We would like to share actions Predator Ridge is taking to allow for more flexibility regarding your upcoming travel. We are temporarily adjusting our policies to allow for maximum flexibility to help you make the right decisions regarding travel at this time.
Travel Bookings for Reservations in April
All existing reservations made before March 13, 2020 that are for arrivals between March 14 and April 30, 2020 will be cancelled and full refunds will be issued within 7 business days. This includes Advance Purchase Rate reservations and all Group Bookings.
Travel Bookings for Reservations between May 1 and September 30, 2020
New Reservations: Any new reservation you make – even those described as “non-cancellable” (“Advanced Purchase”) – that are booked between today and April 30, 2020, for stays between May 1 and September 30, 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival.
Existing Reservations: We understand the need for increased flexibility. At this time, any Advance Purchase Rate reservations or Group Bookings that are for arrivals between May 1 and September 30, 2020 will fall under our standard cancellation policy within Predator Ridge’s terms and conditions. If you are unsure of the terms of your cancellation policy, please refer to your reservation confirmation. This situation is changing every day, which means that our response may need to adjust as well. We will keep you informed. If you need further details, please feel free to email our team at info@predatorridge.com.
**Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance**
We thank you for your support and your loyalty. On behalf of the entire leadership team at Predator, you have our commitment to do the best for our employees, customers and the community we serve. We will keep you updated through this dynamic situation and can’t wait to welcome you at Predator Ridge Resort soon!
If you have any questions, please email us at: info {at} predatorridge.com
Thank you for your understanding and support.
- The Predator Ridge Team